Privacy policy
Privacy Policy
Last Updated: [2/24/26]
The Pharm Stand (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, enroll in memberships or subscriptions, or interact with our services.
This Policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) where applicable.
1. Information We Collect
A. Personal Information You Provide
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Date of birth / age verification data
- Payment and billing information (processed securely by third-party providers)
- Membership and subscription details
- Purchase history
- Customer service communications
B. Automatically Collected Information
- IP address
- Browser and device type
- Pages viewed and time spent
- Cookies and tracking technologies
- Referral source and interaction data
C. Sensitive / Regulated Data
Where required for legal compliance (age-restricted products), we may collect:
- Age verification confirmation
- Eligibility for regulated product purchases
We do not knowingly collect personal information from individuals under the legal purchasing age.
2. How We Use Your Information
- We use collected information to:
- Process and fulfill orders
- Verify legal age and comply with THC/hemp regulations
- Manage memberships and subscription billing
- Provide customer support
- Communicate order updates and service notifications
- Send marketing communications (with consent)
- Prevent fraud and ensure platform security
- Improve website performance and user experience
- Comply with legal and regulatory obligations
3. THC / Hemp Regulatory Compliance
Due to varying federal, state, and local regulations governing hemp-derived cannabinoids:
- We may use personal data to verify eligibility and legal purchasing age.
- We may restrict shipments or purchases based on state law.
- Customer data may be retained where required for regulatory, tax, or compliance purposes.
- We do not guarantee product legality in every jurisdiction; customers are responsible for understanding local laws.
4. Memberships & Subscription Services
When enrolling in a membership or recurring subscription, we collect and store:
- Account and billing information
- Subscription status and renewal dates
- Purchase and usage activity
This information is used to:
- Process recurring billing
- Provide membership benefits
- Manage account access
- Prevent fraud and abuse
You may cancel subscriptions at any time in accordance with our Terms of Service.
5. SMS & Marketing Communications (Springbig)
By providing your phone number and opting in, you consent to receive:
- Promotional messages
- Order notifications
- Membership updates
- Marketing campaigns
SMS Terms:
- Message frequency varies
- Message and data rates may apply
- Consent is not a condition of purchase
- You may opt out at any time by replying STOP
- For help, reply HELP
We do not sell or share SMS opt-in data with third parties for their marketing purposes.
6. Sharing of Information
We do not sell personal information.
We may share data with trusted service providers:
- Shopify (e-commerce platform)
- Payment processors (PCI-compliant)
- Shipping carriers
- Springbig (SMS communications)
- Email marketing platforms
- Fraud prevention and security vendors
- Legal or regulatory authorities when required
- All third parties are contractually obligated to protect your data.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve site performance
- Analyze traffic and usage
- Personalize user experience
- Support marketing and advertising
You may disable cookies via your browser settings.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill business and contractual obligations
- Maintain membership and subscription records
- Comply with legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
9. Data Security
We implement administrative, technical, and physical safeguards to protect personal information. Payment information is encrypted and processed through secure PCI-compliant providers.
However, no transmission method is completely secure.
10. Your Privacy Rights (CCPA / CPRA)
If you are a California resident, you may have the right to:
- Know what personal information we collect
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your personal information
- Opt out of the sale or sharing of personal data
- Limit use of sensitive personal information
- Non-discrimination for exercising privacy rights
To exercise these rights, contact us at:
Email: info@thepharmstandco.com
Phone: 352.399.5557
We may verify your identity before processing requests.
11. Do Not Sell or Share My Personal Information
The Pharm Stand does not sell personal information as defined by CCPA/CPRA. If laws change, consumers will be provided the right to opt out.
12. Third-Party Links
Our website may contain links to third-party services. We are not responsible for their privacy practices.
13. Children’s Privacy
Our services are intended only for individuals of legal purchasing age. We do not knowingly collect data from minors.
14. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.
15. Contact Information
The Pharm Stand
Phone: 352.399.5557
Email: info@thepharmstandco.com
Website: https://thepharmstandco.com/