Shipping policy

Shipping Policy

Effective Date: [Insert Date]

Thank you for shopping with The Pharm Stand. Below you will find important information regarding order processing, shipping timelines, and state-specific restrictions.

Order Processing

Orders are processed in the order they are received. Most orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Please ensure all shipping information is correct at checkout. The Pharm Stand is not responsible for delays or delivery issues caused by incorrect addresses.

Shipping Methods & Delivery Time

Delivery times vary based on the selected shipping method and destination. Typical delivery windows are:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (if available)

Shipping timelines are estimates and not guaranteed. Carrier delays may occur and are outside of our control.

Shipping Restrictions (Delta-9 Compliance)

Due to state regulations, certain products cannot be shipped to specific locations.

Important Legal Notice:

In the states of Idaho, New Hampshire, and South Dakota, zero (0%) Delta-9 THC content is allowable by law.

Products containing any amount of Delta-9 THC will NOT be shipped to these states under any circumstances.

If an order is placed for shipment to one of these restricted states and contains Delta-9 THC products:

  • The restricted items will be removed from the order, or

  • The order may be canceled and refunded at our discretion.

Customers are responsible for understanding their local laws before placing an order.

Adult Signature / Age Requirements

Certain products may require the purchaser to be 21 years of age or older. By placing an order, you confirm you meet the legal age requirement in your jurisdiction.

We reserve the right to request age verification or require an adult signature upon delivery where permitted by law.

Lost, Delayed, or Damaged Shipments

Once an order has been handed to the shipping carrier, The Pharm Stand is not responsible for:

  • Carrier delays

  • Lost or stolen packages marked as delivered

  • Shipping interruptions due to weather, natural events, or carrier issues

If your order arrives damaged, please contact us within 48 hours of delivery at [Insert Support Email] with photos of the package and contents.

Returns & Shipping Fees

Shipping charges are non-refundable unless the error was caused by The Pharm Stand. For return eligibility and instructions, please refer to our Return Policy.

Contact Us

If you have any questions regarding shipping or product eligibility in your state, please contact:

The Pharm Stand

THE VILLAGES STORE HOURS

Monday: 10am - 6pm
Tuesday: 10am - 6pm
Wednesday: 10am - 6pm
Thursday: 10am - 6pm
Friday: 10am - 6pm
Saturday: 9am - 6pm
Sunday: 12pm - 5pm

IMPORTANT LINKS

Contact Information

3717 Meggison Road, The Villages, FL 32163
+1-352-399-5557

FDA Disclaimer

The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure, or prevent any disease. All information presented here is not meant as a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product. The Federal Food, Drug, and Cosmetic Act require this notice

Delta-9 Disclaimer

(All products contain less than 0.3% hemp derived Delta 9 THC in compliance with the 2018 Farm Bill)

Note: In the states of Idaho, New Hampshire, South Dakota – zero (0%) Delta-9 content is allowable by law. Products with any amount of Delta-9 content must not be shipped to these states.)

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